FAQ

Drive Dubai | FAQ

  • Vehicle License Renewal

  • What is the process to renew a vehicle if the vehicle is located outside of the country

    The vehicle is examined at an accredited testing center in the Country and then ratification of the securities of the Ministry of Foreign Affairs and the Embassy of the UAE and then ratification by the UAE Ministry of Foreign Affairs The procedure is completed by renewing the vehicle at a vehicle licensing centre that are throughout Dubai.

  • What if the insurance certificate is valid for less than one year

    The insurance certificate should be valid for more than 6 months, in this situation the vehicle registration will be renewed for 6 months
    If the vehicle insurance is valid for less than 6 months, the customer will be asked to bring an insurance certificate that is valid for at least 6 months

  • Fines and Payments

  • How long do black point fines stay on my record?

    Black point fines will remain on your record for 12 months after the day the fine was issued, after which the points will be removed from your license. If you accumulate 24 black points or more at any specific time, you driver’s license will be revoked for 12 months

  • How can I check my fines?

    You can check your fines using one of the following methods: 1. By calling RTA Call Centre (8009090) or Dubai Police (8007777) 2. You can also check your fines online at www.rta.ae or www.dubaipolice.gov.ae 3. You could also visit any of RTA customer service centres in Dubai 4. Finally, you may check your fines at any Emirates or Dubai Islamic Bank ATM.

  • Where can I see my fine payment history?

    Currently you can view your fine payment history by visiting any RTA Licensing Agency customer service centre, or by registering with the RTA Licensing Agency online services at (www.rta.ae). You can also call the Call Centre on 8009090