General FAQs
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Can a student get a license within the registered classes?
Getting the license depends upon the student's performance. Sometimes a student may require more classes
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Do I have to go to the Deira Traffic Department to collect my license?
If you finished training in Drive Dubai then we have the facility of issuing license in our premises itself.
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What if I have my country license, how can this help me?
If a student is holding a valid Original license of his/her country then he/she can either register for 30 classes or 20 classes depending on the issue date of the license
Driving License Renewal
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Are there any fines if a customer does not renew their driving license?
Yes. There is no grace period for an expired license. You will incur late penalty charges the day after your license expires, even if you are not driving in this period. If you drive with an expired license, you will be fined. If the license is expired for more than 10 years, you will need to retake a driving test.
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What is the maximum number of days a customer can renew his license before it expires?
30 Days
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Where can I renew my driving license?
Online - www.rta.ae
RTA Licensing Agency Customer Service Centres located throughout Dubai
Vehicle License Renewal
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What is the process to renew a vehicle if the vehicle is located outside of the country
The vehicle is examined at an accredited testing center in the Country and then ratification of the securities of the Ministry of Foreign Affairs and the Embassy of the UAE and then ratification by the UAE Ministry of Foreign Affairs The procedure is completed by renewing the vehicle at a vehicle licensing centre that are throughout Dubai.
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What if the insurance certificate is valid for less than one year
The insurance certificate should be valid for more than 6 months, in this situation the vehicle registration will be renewed for 6 months
If the vehicle insurance is valid for less than 6 months, the customer will be asked to bring an insurance certificate that is valid for at least 6 months
Fines and Payments
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How long do black point fines stay on my record?
Black point fines will remain on your record for 12 months after the day the fine was issued, after which the points will be removed from your license. If you accumulate 24 black points or more at any specific time, you driver’s license will be revoked for 12 months
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How can I check my fines?
You can check your fines using one of the following methods: 1. By calling RTA Call Centre (8009090) or Dubai Police (8007777) 2. You can also check your fines online at www.rta.ae or www.dubaipolice.gov.ae 3. You could also visit any of RTA customer service centres in Dubai 4. Finally, you may check your fines at any Emirates or Dubai Islamic Bank ATM.
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Where can I see my fine payment history?
Currently you can view your fine payment history by visiting any RTA Licensing Agency customer service centre, or by registering with the RTA Licensing Agency online services at (www.rta.ae). You can also call the Call Centre on 8009090